DIRECTORS OF GRIEVANCES IN
CENTRAL GOVERNMENT MINISTRIES/DEPARTMENTS
(As on 01 Apr, 2007)
The Government of
India, in its efforts to provide more responsive and citizen-friendly services
to the public, has set up Public Grievance Redress Machinery in each of its
Ministries/Departments. A senior officer has been designated as Director of Grievances in each of these
Ministries/Departments. The designated officer will generally be available for
meeting complainants from 1000 hours to 1300 hours every Wednesday. These
officers have been vested with the powers to call for files/ papers relating to
public grievances in cases in which a decision is pending for more than two
months and take a decision with the approval of the Secretary/ Head of the
Department of the Ministry/Department concerned. Members of Public are advised
to address their grievances to the Director of Grievances of the concerned
Ministry/Department for redress.
Since the public
grievances are redressed in a decentralized manner, it is requested that the
grievances may first be taken up with the Ministry/Department concerned.
In case the grievance is not redressed within the prescribed time frame, only
then the same may be sent to the Department of Administrative Reforms &
Public Grievances or Directorate of Public Grievances. The list of
Directors of Grievances is as follows:-
|
Sl. No.
|
Name of the Central
Government Ministry/Department
|
Name, designation and address of Director of Grievances
|
Tel. No. /FAX No./
e-Mail Adddress
|
|
1.
|
Ministry of Agriculture
(i) Department
of Agriculture and Cooperation
(ii)
Department of Agricultural Research & Education
(iii)
Department of Animal Husbandry and
Dairying &
Fisheries
|
Shri
Shri P.K. Jalali
Joint Secretary (Admn.
& PG),
Room No. 224, Krishi
Bhavan,
New
Delhi– 110001.
Shri
Rajeev Kumar Jain,
Director,
Room
No.102, Krishi Bhavan, New Delhi.
Shri Arvind Kaushal
, Joint Secretary, Room No.240,
Krishi
Bhavan, New Delhi – 110 001.
|
Tele-Fax : 23070306
Fax No. 23070306
e-mail:
pkj@krishi.nic.in
Tele/Fax:
:23382375
e-mail:dsdare.icar@nic.in
Tele : 23384509
Fax
No.23383228
E-mail:
js.pf@nic.in
|
|
2.
|
Ministry of Small Scale
Industries
|
Shri K.S.Ludu,
Additional Development
Commissioner, Office of the DC(SSI), Room No.721, Nirman Bhawan,
New Delhi.
|
Tele: 23061847
Fax: 23061017
E-mail: ksludu@ub.nic.in
|
|
3.
|
Ministry of Agro and
Rural Industries
|
Shri Sesh Kumar Pulipaka,
Joint Secretary, Room No.171, Udyog Bhavan, New Delhi-110011.
|
Tele: 23061543
Fax: 23062858
e-mail:sesh.kumar@nic.in
|
|
4.
|
Ministry
of Chemicals and Fertilizers
(i) Department of Chemicals and Petrochemicals
(ii) Department of Fertilizers
|
Shri
G.S. Sandhu,
Joint
Secretary,
Room
No.340-C, ‘A’ Wing, Shastri Bhavan, New Delhi.
Shri
Vijay Chibber,
Joint
Secretary(A&M) Room No.111, B Wing, Shastri Bhavan,
New
Delhi- 110001.
|
Tele
: 23385131
Fax
: 23387222,23073050
e-mail:
jspc.cpc@sb.nic.in
Tele
: 23388481
Fax
: 23885714
e-mail:
vjchibber@yahoo.co.in
|
|
5.
|
Ministry
of Civil Aviation
.
|
Shri
Arun Misra
Joint
Secretary,
Rajiv
Gandhi Bhavan, Room No. 268, B-Wing Safdarjung Airport, New Delhi – 110003
|
Tele-fax
: 24617692
E-mail:
jsam.mou@nic.in
|
|
6.
|
Ministry
of Coal
|
Shri
H.C. Aggarwal, Director(PG), Room No.323,A wing, Sastri Bhawan,
New Delhi
|
Tel:
23384431
E-Mail:
dirpriw2.moc@nic.in
|
|
7
|
Ministry of Mines
|
Ms. Ajita Bajpai Pande, Joint Secretary(PG), Room No.322 A wing
Shastri Bhawan, New Delhi
|
Tel: 23384886
Fax : 23388487
Email: ajita@.nic.in
|
|
8
|
Ministry of Commerce and Industry
(i) Department of Commerce
ii) Department of Industrial Policy & Promotion
|
Shri Neeraj Kumar Gupta,
Joint Secretary,
Room No. 288, Udyog Bhavan,
New Delhi-110011.
Shri N.N. Prasad,
Joint Secretary,
Room No.126-A,
Udyog Bhavan,
New Delhi – 110011.
|
Tele/Fax :23062660
E-mail: neeraj k.gupta@.nic.in
Tele :23061714
Fax: 23063656
E-mail: nareshnp@ub.nic.in
|
|
9
|
Ministry of Consumer Affairs, Food and
Public Distribution
(I) Department of Consumer Affairs
(ii) Department of Food and Public Distribution,
|
Smt Rinchen Tempo, Joint Secretary
Room No. 365-B Krishi Bhawan,
New Delhi – 110001.
Shri Anurag Bhatnagar,Dy. Secretary
Room No. 284, Krishi Bhavan,
New Delhi-110001.
|
Tele : 23386666
Fax : 23386322
e-mail: jsrt-ca@nic.in
Tele/Fax: 23382533
Email: anunidhi@rediffmail.com
|
|
10
|
Ministry of Communications and Information Technology
(i) Department of Posts
(ii) Department of
Telecommunications
(iii) Department of Information
Technology
|
Shri. PM Lal
Director (PG&WS)
Room No. 317,
Dak Bhavan,3rd floor Parliament Street,
New Delhi-110001.
Shri Shiwa Shankar Singh,
Deputy Director General (PG),Room No. 1210, Sanchar Bhavan,20, Ashok Road,New Delhi110001
Shri Pankaj Agrawala,
Joint Secretary,
Electronics Niketan,
6, CGO Complex,
New Delhi –110 003.
|
Tele/ Fax : 23096105
Email: pmlal@sify.com
Tele : 23372131/23036576
Fax: :23372605
e-mail: ddgpg@bol.net.in
Tele
: 24363124
Fax
: 24363099
e-mail:
pagrawala@mit.gov.in
|
|
11
|
Ministry of Tourism
|
Shri Atul Chatturvedi, Director,
Parivahan Bhavan,
Room No. 120 Sansad Marg,
New Delhi-110001
|
Tele : 23718663
Fax:23710158
e-mail:atul.chatturvedi@nic.in
|
|
12
|
Ministry of Culture
|
Shri K. Jayakumar,
Joint Secretary,
‘C’ Wing, Shastri Bhavan,Room No.334
New Delhi-110001.
|
Tele : 23381198
Fax : 23382907
e-mail: K_jayakumar@email.com
|
|
13
|
Ministry of Defence
.(i) Department of Defence
(ii) Department of Defence Production
(iii) Department of Defence Research & Development.
|
Shri Binoy Kumar,
Joint Secretary (Estt/PG) and CVO,
Room No.5A,South Block,New Delhi-110011
|
Tele : 23015444
Fax : 23018832
e-mail:jse@nic.in
|
|
14
|
Ministry of Company Affairs
|
Shri Jitesh Khosla, Joint Secretary,
R.No.507, ‘A’ Wing, Shastri Bhavan, Rajendra Prasad Road, New Delhi-1
|
Tele:23384380
Fax:23382748
e-mail:jkhosla@nic.in
|
|
15
|
Ministry of Environment and Forests
.
|
Shri Sudhir Mittal,
Joint Secretary, 4th floor, Room No.414,
Paryavaran Bhavan,
CGO Complex, Lodi Road, New Delhi–110003.
|
Tele : 24363956
Fax: 24369192
e-mail: mital.sudhir@nic.in
|
|
16
|
(Passport Division)
|
Shri R.R. Dash,
Joint Secretary (CPV & CPO),
Room No.20,CPV Division
Patiala House Annexe,
Tilak Marg,
New Delhi – 110001.
|
Tele : 23384529
e-mail: jscpvs@mea.gov.in
|
|
17
|
(a) Department of Economic Affairs
(Main)
(ii) Insurance Division,
(iii) Investment Grievance Redresss Cell
(Securities Exchange Board of India
(SEBI)
(b) Department of Expenditure
(c) Department of Revenue (Hqrs.)
(i) Central Board of Direct Taxes
(ii) Central Board of Excise and
Customs,
|
Shri M Prasad, Joint Secretary(Admn), Room No. 166-D
North Block, New Delhi-110001.
Shri Amitabh Verma
Joint Secretary
Jeevan Deep Building(3rd floor),
Sansad Marg,
New Delhi-110001.
Shri Lalit Kumar
Deputy Secretary
3rd floor, Jeevan Vihar bld, Sansad Marg,
New Delhi – 110001
Shri R.K.Nair, Executive Director (of Public Grievances, and Securities
Exchange Board of India (SEBI) SEBI Bhawan, Plot C-4A, G-Block, Bandra Kurla
Complex, Bandra, Mumbai-400051.
Shri V.S. Senthil, JS(PF-I), Room
No. 129 C, North Block, New Delhi.
Ms. Anuja Sarangi,
Director (Coord.),
Room NO. 51/1, North Block,
New Delhi-110001
Shri Debjyoti Das, Director (HQ), CBDT
Room No.255-A,
North Block, Central Secretariat
New Delhi – 110001.
Shri Deepak Khandekar,
Joint Secretary (Admn.-EC), Room No.155-C,
North Block, New Delhi-110001.
|
Tele : 23094905
Fax: 23093422
Email:mprasad@nic.in
Tele :23342287
Fax: 23742207
e-mail: jsbo@nic.com
Tele : 23365808
Fax : 23344605
e-mail:
lkchandel@nic.in
Tele: 022-26520721,26449994
Fax: 26449013 /40459013
Email:
rkn@sebi.gov.in
Tel: 23094811
Fax: 23092022
Email:vs.senthil@nic.in
.
Tel: 23092292
Fax: 23092282
Email:
anuja@nic.in
Tele- : 23093134
Fax: 23093134
E-mail:
dirhq-cbdt@nic.in
Tele : 23092262
Fax : 23092262
|
|
|
(iii) Enforcement Directorate
(iv) Appellate Tribunal for Forfeited Property
(d) Department of Disinvestments
|
Shri S.K. Panda,
Special Director,
6th Floor, Lok Nayak Bhavan, Khan Market, New Delhi.
Shri Pankaj Gupta,
Registrar, A Wing,
4th Floor, Lok
Nayak Bhawan, Khan Market, New Delhi.
Smt Minakshi Ghose,
Joint Secretary,
Block No.11, CGO Complex, Lodi Road,
New Delhi-110003.
|
Email: susant kumar panda@rediffmail.com
Fax: 24603309
Email:prdrg@rediffmail.com
Tele-Fax: 24366523
Fax: 24366524
|
|
18.
|
Ministry of Food Processing
Industries
.
|
Shri
Ajit Kumar, Joint Secretary(PG)Panchsheel Bhavan,
August
Kranti Marg,
New
Delhi-110049
|
Tele-:
26492475
Fax:
26497641
Email:
ajitg@nic.in
|
|
19.
|
Ministry
of Health and Family Welfare
(i)
Department of Health
(iii)
Department of Indian System of Medicine and Homeopathy
.
|
Shri
Vineet Chaudhury
Joint
Secretary,
Room
No. 147A
Nirman
Bhavan ,
(‘A’
Wing),
New
Delhi-110011.
Shri S. K. Chadha,
Director,
IRCS Annexe Building,
Room No.206, 2nd floor, Red Cross Road, New Delhi-110001.
|
Tele/Fax :23062579
e-mail: vineetchaudhry@hotmail.com
Tele: 23327669
Fax : 23327669
e-mail: schadha64@rediffmail.com
|
|
20.
|
Ministry of Heavy Industries and Public Enterprises
.
|
Shri A. Didar Singh,
Joint Secretary,
Udyog Bhavan, Room No.183, New Delhi – 110011
Shri S.S. Negi,
Director(PG),
Public Interprise Bhawan,
Block 14,CGO Complex, Lodi Road, New Delhi –110003.
|
Tele: 23062207/23063692
Fax: 23061785
e-mail:didar@nic.in
Tele : 24362770
Fax: 24362770
e-mail: dir.mou@hub.nic.in
|
|
21.
|
Ministry of Home Affairs
(i)Department of Home
(ii)Department of Internal Security
(iii)Department of States
(iv)Department of Official Language
(v) Department of Jammu & Kashmir Affairs
(vi) Narcotics Control Bureau
|
Shri S.K. Chattopadhyay,
Joint Secretary
(C & PG),
Room No.194,
North Block,
New Delhi- 110001.
Deputy Director General(C),
Narcotics Control Bureau, M/o Home Affair, West Block No.1, Wing No.5, R.K. Puram, New Delhi.
|
Tele : 23093178
FAX : 23093750
e-mail: skc@.nic.in
Tel:
26185209
Fax:
26185240
Emal:
ddgc-ncb@nic.in
|
|
22.
23
|
Ministry
of Human Resource Development
Department of Secondary Education and Higher
Education
Ministry
of Women & Child Development
|
Shri
Sunil Kumar
Joint
Secretary,
Shastri
Bhavan, ‘C’ Wing, Room No.215-C,
New
Delhi-110001
Shri Mahesh Arora, Dy
Secretary(Adm).
Room
No. 638,
Shastri Bhavan,
‘A’ Wing,
New
Delhi-110001
|
Tele:
23382298
Fax:
23070036
e-mail:
sunilkumarkurup@rediffmail.com
Tele
Fax: 23389434
e-mail:mcarora2@yahoo.com
|
|
24.
|
Ministry
of Information and Broadcasting
|
Ms
Stuti Kacker,
Joint
Secretary (Policy,PG&A),
Room
No. 551,
Shastri
Bhavan, ‘A’ Wing,
Dr.Rajendra
Prasad Road,
New
Delhi–110001.
|
Tele
: 23384453
Fax
: 23387823
e-mail:
Jsp.inb@sb.nic.in
|
|
25
|
.
|
Ms Gurjot Kaur,
Joint Secretary, R.N. 107, Shram Shakti Bhavan, Rafi Marg,
New Delhi – 110 001
|
Tele: 23716835
Fax: 23716835
e-mail: gkaur_pc@nic.in
|
|
26.
|
Ministry of Law & Justice
(ii) Legislative Department
|
Shri R. Ragupathi,
Joint Secretary & Legal Adviser,
4th floor, Shastri Bhavan, ‘A’ Wing, Dr. Rajendra
Prasad Marg,
New Delhi-110001
|
Tele : 23384162/23384603
Fax: 23384403/23382733
|
|
27.
|
Ministry of New and Renewable Energy.
|
Dr. Bibek Bandopadhyay,
Director (PG),RNo. 1020, Block No. 14, Paryavaran Bhawan,
CGO Complex,
Lodi Road, N.D-03
|
Tele : 95124-2579207
Fax : 95124-2579207
e-mail: bbibek@yahoo.com
|
|
28.
|
Ministry
of Parliamentary Affairs
|
Shri
P. Gopalakrishnan,
Joint
Secretary,
87,
Parliament House, New Delhi.
|
Tele:
23034734/23017893
Fax:
23792067
e-mail:
jsmpa@sansad.nic.in
|
|
29.
|
Ministry
of Personnel, Public Grievances and Pensions
(i)
Department of Personnel and Training
(ii)|Department
of Administrative Reforms and Public Grievances
(iii) Department of Pension and Pensioners’
Welfare
|
Shri
R.Ramanujam, Joint Secretary(AT&A), Room No.109, North Block,New
Delhi-110001.
Smt.
Shyamalima Banerjee,
Director (PG),
DAR&PG
Sardar Patel Bhawan
Parliament Street
New Delhi.
Shri
M.P. Singh,
Director,
Lok
Nayak Bhavan,
Room
No. 320,
3rd
floor,
Khan
Market,
New
Delhi-1110003
|
Tele
: 23094010
Fax
: 23092580
E- mail:ramanujam@alpha.nic.in
Tele:
23745472
Fax: 23742133
E-mail:sbanerjee@arpg.nic.in
Tele : 24624802
Fax : 24624802
e-mail: singhmp@hub.nic.in
|
|
30
|
Ministry of Petroleum and Natural Gas
.
|
Shri Prabh Das,
Joint Secretary,
Room No. 214 B Wing,
2nd floor,
Shastri Bhavan,
New Delhi –110001
|
Tele : 23386965
Fax: 23070389
|
|
31.
|
|
Shri Mrutunjay Sahoo,
Joint Secretary & F.A.
Room No. 405,4th Floor, Shram Shakti Bhavan, Rafi
Marg,
New Delhi-110001.
|
Tele/ Fax : 23710171
e-mail: msahoo@nic.in
|
|
32
|
Ministry of Railways, (Railway Board)
.
|
Shri
Badri Lal Meena,
Executive
Director (PG), 4th floor,
Room
No. 471, Rail Bhawan, N.D-01
|
Tele
: 23386203
Railway
Tele: 43689
Fax
: 23386203
e-mail:
edpg@rb.railnet.gov.in.
|
|
33
|
Ministry of Shipping, Road Transport and Highways
i) Department of Road Transport
and Highways
ii) Department of Shipping
|
Shri S. Kumar Dash
Joint Secretary (Admn ,T & PG),Room No.512,
Parivahan Bhawan, Sansad Marg
New Delhi-110001.
Shri AK Bhalla, JS(Port & Admn), Room No 411,
Parivahan Bhawan, Sansad Marg
New Delhi-110001
|
Tel: 23717294
Fax: 23311802
Email: sk.dash@nic.in
Tele: 23711873
Fax: 23328549
E-mail: js-port@nic.in
|
|
34.
|
(iii) Department of Drinking Water Supply
|
Shri J.K.Mohapatra Joint Secretary (WD) & CVO,
Room No.163, Krishi Bhawan,
New Delhi-01.
|
Tele : 23383553
Fax : 23388207
e-mail: j.mohapatra@nic.in
|
|
35.
|
Ministry of Science and Technology
(i)Department of Science and Technology
(ii)Department of Biotechnology
|
Shri Rakesh Bhartiya, Deputy Secretary,
Director (PG),
Technology Bhavan,
New Mehrauli Road,
New Delhi-110016.
Smt P Saroop , Director, room no. 723, CGO Complex Lodi Road, New
Delhi-110 003.
|
Tele: 26590456
Fax: 26864570
Tel: 24365972
Fax: 24362884
Email:psaroop@dbt.nic.in
|
|
36.
|
Ministry of Statistics and Programme Implementation
|
Shri S. Srivastava,
Director,
Room No.410, 4th Floor, Sardar Patel Bhavan,
Sansad Marg,
New Delhi-110001.
|
Tele/Fax: 23360889
e-mail: Sudhir190864@yahoo.co.in
|
|
37.
|
|
|
Tele:23383464
Fax: 23384918
Email:
rajugs_85@rediffmail.com
|
|
38.
|
|
Shri G.Elias,
Joint Secretary,
Room No. 289, Udyog Bhavan,
New Delhi-110011.
|
Tele : 23063170
Fax : 23061250
e-mail: elias.g@nic.in
|
|
39.
|
|
Shri
J.K.Sharma,
Joint
Secretary,
Room
No. 270, Udyog Bhavan,
New
Delhi-110011.
|
Tele
: 23017626
Fax
: 23012646
e-mail:
jaminisharma.@ub.nic.in
|
|
40.
|
Ministry
of Tribal Affairs
|
Dr
Bachittar Singh,
Joint
Secretary,
Room
No.741,
‘A’
Wing, 7th Floor, Shastri Bhavan,
New
Delhi-110001.
|
Tele
23073817
Fax:
23073607
|
|
41.
|
Ministry
of Urban Development
|
Shri
M. Rajamani,
Joint
Secretary (UD)
Room
No. 140, C Wing, Nirman Bhavan,
New
Delhi –110 011.
|
Tele
: 23062309
Fax
: 23062477
e-mail:
jsuae@nb.nic.in
|
|
42.
|
Ministry
of Water Resources
.
|
Shri
K.S. Ramasubban,
Joint
Secretary, (Admn.) & Director (PG), Shram Shakti Bhavan, Room No.
403, IV floor, Rafi Marg,New Delhi-110001
|
Tele
: 23710343
Fax
: 23710343
e-mail:
jsadm-mowr@nic.in
|
|
43.
|
M/o Earth Science
|
Shri
M.L.Sharma
Dy Secretary
Block-12, CGO Complex, Lodi Road,
New
Delhi –110003.
|
Tele
: 24306825/
Fax
: 24360336
24360779
e-mail:
ml.sharma@nic.in
|
|
44.
|
Ministry
of Youth Affairs and Sports
|
Shri
S. Krishnan,
Addl
Secretary(PG),
Room
No.504, B Wing, Shastri Bhavan,
New
Delhi-110001
|
Tele
: 23384152
Fax
: 23384152
e-mail:
skrish@nic.in
|
|
45.
|
|
Shri
Rakesh C. Joshi,
Additional
Secretary,
Anushakti
Bhavan, CSM Marg,
Mumbai
– 400 001.
|
Tele
: 022-22022492/22862544
Fax
: 022-22048476
022-22026728
e-mail:
as@dae.gov.in
|
|
46.
|
.
|
Dr. R.G. Nadadur,
Joint Secretary, 6 Antariksh Bhavan,
New B.E.L. Road,
Bangalore-560094
|
Tele: 080-23416393
Fax : 080-23418237
e-mail: rgnadadur@isro.org
|
|
47.
|
|
Shri A.N.P Sinha,
Sr. Advisor (Admn. & PG),
Room NO. 202
Yojana Bhavan, Sansad Marg,
New Delhi.
|
Tele/Fax:
23096610
anp.singha@nic.in
|
|
48
|
|
Shri Avtar Singh Sahota, Joint Secretary(Admn),
Sardar Patel Bhawan, New Delhi.
|
Tel: 23747910
Fax: 23747931
Email:
as.sahota@nic.in
|
|
49
|
|
Shri Sujit
Datta,
Joint Secretary
Room No. 9th , Jeevan Prakash Bluilding, KG
Marg,
New Delhi.
|
Tel: 23765012
Fax: 23765004
|
|
50
|
Ministry of Overseas Indian Affairs
|
Shri Malay Misra Joint Secretary, Room No. 906, 9th Floor Akbar
Bhawan, Chanakyapuri, New Delhi
|
Tel: 24197940
Fax:24197942
Email:
jsnri@mea.gov.in
|
|
|
The comptroller
& Auditor General of India
|
Shri P.K.
Mehtani, Sr Administrative Officer (PG), 10, Bahadur Shah Zafer Marg, New
Delhi.
|
|
Note 1:
For grievances pertaining
to the following Ministries/Departments you may write to:
Shri Ashok
Pai,
Tele : 23364875
Director,
Directorate of Public
Grievances
FAX :
23345637
(Cabinet Secretariat)
Sardar Patel Bhavan, 2nd floor,
e-mail: ashokpai@nic.in
Sansad Marg,
New Delhi – 110
001.
Website: http:/.dpg.gov.in
Ministries/Departments
Railways, Posts, Telecom(incl.BSNL & MTNL), Urban Development
(DDA,L&DO,CPWD,etc), Petroleum & Natural Gas,Civil Aviation(IA,AI,AAI,
etc), Shipping, Road Transport & Highways,Tourism, Public Sector Banks,
Central Government Health Scheme, Public Sector Insurance Companies, National
Saving Scheme of Ministry of Finance , Employees Provident Fund Organisation,
Regional Passport Authorities, Central Board of Secondary Education, Kendriya
Vidyalaya Sangathan, National Institute of Open Schooling, Navodaya Viyalaya
Samiti, Central Universities, ESI Hospitals and Dispensaries directly
controlled by ESI corporation under Ministry of Labour.
If your grievance relates to a Government
Department or Organisation not listed above You may lodge your grievance online
with Department of Administrative Reforms and Public Grievances and monitor its
status on our website at http://darpg-greivance.nic.in.
Note 2:
Your grievance petition
should clearly indicate the name of Ministries/ Departments with following
information:-
(a)
Name and address of the
complainant
(b)
Specific grievance
(c)
Designation
and full address of the government authority approached
earlier
for redress
(d) Reference number/ date of the
government authority concerned.
Note 3:
Complaints
pertaining to disciplinary matters covered by statutory rules, bilateral
disputes and matters pending in courts/tribunals may not be taken up.
Note 4:
To provide quality
public services to the citizen in a hassle-free manner, Citizen’s Charters have
been formulated in various Central Government Ministries/Departments. You
may get useful information from our website www.goicharters.nic.in.
Note
5: As a Citizen-centric
initiative and with a view to providing the citizen’s speedy and hassle free
access to information relating to various public services, Central Government
Ministries/ Departments/ Organisations with large public interface have set up
Information and Facilitation Counters (IFC) where information relating to
various activities/services and schemes are provided to the citizens.
Representations and applications are also accepted at the IFCs.
Note 6:
In case a grievance
relating to Ministry/Department/ Organisation not listed above and is not
redressed within a period of two months, you may write to:
Smt.
Shyamalima Banerjee,
Smt. Rajni Razdan
Director (Public
Grievances),
Secretary,
Department of Administrative
Department of Administrative
Reforms & Public
Grievances,
Reforms, Public Grievances and Pension.
Ministry of Personnel, Public
Ministry of Personnel, Public
Grievances and
Pensions,
Grievances and Pensions,
Sardar Patel Bhavan, Sansad
Marg, Sardar Patel Bhavan, Sansad Marg,
New Delhi –110
001.
New Delhi-110001.
Tele:
011-23745472
Tele: 011-2374 2546
Fax: 011-2374
2133
Fax: 011-2374 2133
e-mail:
sbanerjee@arpg.nic.in
e-mail: as-arpg@nic.in
Visit our
website
: http://darpg.nic.in
________________________________________________________________
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DEPARTMENT OF ADMINISTRATIVE REFORMS
AND PUBLIC
GRIEVANCES
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND
PENSIONS
GOVERNMENT OF INDIA
SARDAR PATEL
BHAVAN, SANSAD MARG, NEW DELHI-110001.
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DEPARTMENT OF ADMINISTRATIVE REFORMS
AND PUBLIC GRIEVANCES
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND
PENSIONS
GOVERNMENT OF INDIA
SADAR PATEL BHAWAN, SANSAD MARG, NEW DELHI-01